This week, I saw a governor being interviewed about the coronavirus. He described his state’s response to the outbreak and emphasized the need for competent public service leadership during the crisis. “This is government,” he explained. “This is what it’s about. This is the mobilization, the skill, the expertise to manage a government.” Across the US, as Americans are adjusting to a new way of life, public servants are stepping up to tackle the challenges brought on by COVID-19. As we know, there are capable, well-trained experts in local, state, and federal government who have the skills necessary to effectively respond to nearly any situation. The American public can always depend upon public services to continue, even when life around them seems to be coming to a halt.
Other than a run on the grocery stores, life in the town of Canton continues (almost) as normal. Children are still in school. The baristas at the local coffee shop are still serving up lattes. And people are still coming to town hall to schedule services and pay bills. Today I met with the town manager to talk about Canton’s response to COVID-10. The town’s emergency services employees have been preparing for the arrival of COVID-19 for weeks by practicing extra precautionary measures. After a discussion about cleaning methods and hand washing, my conversation with the town manager naturally shifted to collaboration. Officials in neighboring Buncombe County declared a state of emergency yesterday, prompting surrounding municipalities to release recommendations and information about their own approaches to the outbreak. In Haywood County, local and county officials along with nonprofit organizations are coordinating responses, ensuring that they are adequately prepared and that public services go uninterrupted. Despite the stress of the last week, completing the PWE during this ordeal has been a great learning experience in crisis management. Seeing local government function effectively is reassuring at a time like this. Dedicated public servants who continue to show up everyday offer an encouraging reminder that life goes on even in the midst of chaos.
Remember to wash your hands! If you need directions or inspiration, check out Gloria Gaynor’s instructional video.